Question 1

How do I create an account?

Accepted Answer

Open the app and sign in with email (one-time code). After onboarding, choose whether you're a creator or browsing the directory.

Question 2

Do you support both creators and brands?

Accepted Answer

Yes. Creators can build a listing profile and get discovered. Viewers (brands/teams) can subscribe to search, view full profiles, and message creators.

Question 3

Is billing in CAD?

Accepted Answer

Subscriptions are billed in CAD through Stripe. You can manage invoices, payment methods, and cancellation from the billing portal.

Question 4

What are Resources?

Accepted Answer

Resources is a catalog of downloadable guides and templates inside the app. Sign in to browse, filter, and buy items with one-time checkout in CAD (Stripe). Purchases stay available from your account.

Question 5

What does a subscription unlock?

Accepted Answer

With an active subscription you can search the directory, view full profiles (including social stats/preview where available), and message creators directly.

Question 6

Can I control what contact info I share?

Accepted Answer

Yes. Creators can choose what details appear on their listing and update them anytime from settings.

Question 7

How do I get help?

Accepted Answer

Use the contact page and we'll get back to you as soon as possible.

Question 8

Where do I manage my subscription?

Accepted Answer

In the app under Billing, which opens the Stripe Customer Portal for payment method updates, invoices, and cancellation.

Got Questions?

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